Help center
Have a question, hit a snag, or want a refund? Send us a message below and a real person on the Tabrio team will get back to you, not a ticket queue.
Billing and plans
Upgrades, downgrades, and cancellations all take effect immediately from your account’s billing settings, no need to wait on a reply. If you’re comparing plans first, the pricing page has the full breakdown of what’s included at each tier.
Refunds
Paid within the last 14 days and it’s not working out? You can request a full refund, no explanation needed. See the Refund Policy for exactly how it works, or pick “Refund request” below and we’ll process it as soon as we see your message.
Bugs and technical issues
Tell us what you were doing, what you expected, and what happened instead. A screenshot and the browser you’re using help us track it down faster.
Everything else
Feature requests, account questions, anything that doesn’t fit the categories above, still comes straight to us. Use the form and pick “General question.”